Common queries answered
Frequently asked Questions
Members who ship their orders within Singapore should expect to receive their orders within two (2) to four (4) working days upon payment verification depending on the volume of orders received. If you experience delays in receiving your order, contact us immediately and we will help to confirm the status of your order.
After logging into your account, go to your Shopping Cart. Here, you will be able to make payment or cancel your order.
Note: We cannot give refunds once payment is verified.
Paypal is the easiest way to make payments online. While checking out your order, you will be redirected to the Paypal website. Be sure to fill in correct details for fast & hassle-free payment processing. After a successful Paypal payment, a payment advice will be automatically generated to ecembroid.com system for your order. It’s fast, easy & secure.
At the moment, we only accept Credit/Debit cards and Paypal payments.
No credit card information is stored on our end to ensure privacy and confidentiality.
Yes! It is commonly misunderstood that a Paypal account is needed in order to make payments through Paypal. The truth is you DO NOT need one, although we strongly recommend you sign up to enjoy the added ease of use.
Without a Paypal account, all you need is any Debit/Credit card stated below that is supported by Paypal.
By using Paypal, we can process & deliver your orders to you in a shorter time. Paypal is the easiest & most secure way to make payment online. No account needed.
For more details, click here to see how Paypal works for you.
Yes. All items will be packed and shipped together to ensure that you receive them all at one go.